Macroscope 4.7  >  Knowledge Base
 Printable Version 
kb7112201 - Support Material window keeps appearing
kb8010301 - Security Warning when opening Microsoft Outlook or Microsoft Word
kb8021301 - Unknown error with Deliverable Wizard
kb8030401 - Apache access log file takes too much disk space
kb8040201 - Apache error - An operation on something that is not a socket
kb8091801 - New extension pages are not searchable
   
Support
  
kb8091801 - New extension pages are not searchable
  Description

Symptoms

A new extension was added to the Macroscope web site and search does not show result from it.

Cause

The Macroscope index does not get updated periodically since usually there is not much modifications done to the site. The update must be started manually.

Resolution

Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756  How to back up and restore the registry in Windows

Update the registry

To be able to search this new extension, it has to be specified in the Macroscope registry section.
  1. Start the registry editor: Start/Run... and type in "regedit.exe".
  2. Locate and left click on the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\DMR\Macroscope\4.7\Extensions.
  3. In the right pane, look at the data of the string value "nbExt" and increment its number by 1.
  4. In the right pane, right-click to add a new String value and name it Ext2 or Ext3…, according to the nbExt data value.
  5. Set the data of this new string value to your new extension short name, ex: X02.
  6. In the left pane, right-click on Extensions and select New/Key. Enter the short name you specified at the previous step;
  7. In the right pane, create the 6 following string value and set their data according to your extension.
        
    Note 1: The name specified in "En_Name" or "Fr_Name" will appear when using the "Select a domain" field of the "Advanced seach" option.
    Note 2: The string "En_VP" and "Fr_VP" represents the path to access your extension from the Macroscope web site. In "/DMRRoot/EXT_X02_En", the part that shoud be updated by you is "EXT_X02_En".

Update the index

To launch the update of the Macroscope index database, you have to execute the file "index.bat" located in the database folder.
  1. Start the Windows Explorer.
  2. Locate the Macroscope database folder, usually "C:\Program Files\Macroscope\Databases".
  3. Double-click on the "Index.bat" file wich will start the indexation process (this process could take few minutes to execute).
  4. Click on "Ok" when completed.
You should now be able to search the new extension.

Applies To

Macroscope 4.7 using the default search engine (not the IIS search engine)

Contact Us

If you need more information about this knowledge base document, do not hesitate to contacts us.