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kb8021301 - Unknown error with Deliverable Wizard
   
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kb8021301 - Unknown error with Deliverable Wizard
  Description

Symptoms

When using the Deliverable Wizard, there is a message that keeps appearing when navigating through the wizard's screens.
 

Cause

Usually, the setup located within the Macroscope Web site and the one located on the Macroscope 4.7 installation disk are the same. But for some reason, there has been a mistake when the Macroscope 4.7 CD was built. An incomplete version of the Deliverable Assistant setup was inserted instead of the completed version.

Resolution

  1. Uninstall the Deliverable Assistant installed on your workstation.
  2. Install the Deliverable Assitant using the file located on your Macroscope 4.7 CD. The setup is located at the following location: [cd]:\Tools\Assistant\SetupDA47.exe.
You could also replace the file on your Web server (C:\Program Files\Macroscope\Tools\SetupDA47.exe) with the file from your Macroscope 4.7 installation disk ([cd]:\Tools\Assistant\SetupDA47.exe). This way other users won't encounter the same problem.

Applies To

Macroscope 4.7

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